Returns

We hope that you absolutely love your items! That said, we understand that a purchase may not work for you and may need to be returned.

******Due to the COVID-19 crisis, all sales are "final sale" until further notice. No refund will be given for purchases. If you have questions, please contact us at customercare@sugboutique.com prior to purchase. We will do our best to answer any questions you have. However, we are not responsible for issues regarding fit.****** 5/25/2020 

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  • Returned items must have original tags (if applicable), be unworn, unwashed, damage free, stain free, makeup free, and scent free. 
  • Returns for a refund must be requested within 14 days of the original order date.  Return postage is the responsibility of the customer.
  • Return requests after 14 days will not be accepted. 
  • All lingerie/intimates, bodysuits, and accessories/bags and purses are final sale and cannot be returned.
  • All Sale and clearance items are final sale and cannot be refunded. 
  • Please allow up to 7 days for your refund credit. Refunds will be applied to the original payment method. 
  • If you feel you have received a defective item, you must contact us within 3 business days of item delivery date or the item is final sale.
  • Exchanges: at this time time, we do not offer exchanges.